1. Refund Eligibility
At MomXtremeIPTV, we want our customers to be satisfied with their IPTV subscription purchase. We offer refunds under the following circumstances:
Service Interruption: If we are unable to provide our IPTV services for an extended period due to technical issues on our end, we may issue a pro-rata refund for the unused portion of your subscription.
Cancellation within Cooling-Off Period: If you cancel your subscription within [number of days] days of purchase, you may be eligible for a full refund, no questions asked.
2. Refund Process
To request a refund, please contact our support team at firstname.lastname@example.org with your refund request, including your subscription details and the reason for your request.
Our team will review your request and, if eligible, process the refund within [number of days] business days. Refunds will be issued via the original payment method used for the purchase.
3. Non-Refundable Items
Please note that certain items are non-refundable:
Used Services: Refunds will not be provided for the portion of the subscription period that you have already used.
Change of Mind: We do not offer refunds for cancellations made after the cooling-off period, or if you simply change your mind about your purchase.
4. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at email@example.com.
5. Changes to Refund Policy
MomXtremeIPTV reserves the right to modify this Refund Policy at any time. The updated policy will be posted on the Website with a revised “Effective Date.” Your continued use of our services after the effective date constitutes your acceptance of the modified Refund Policy.